A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including - for example - SAVE's monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.
Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.
If your account recently transitioned to our new servicing portal, we're excited you're here. It's time to create an online account. You can also read our info page about the transition this link will open in a new window.
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Periodically, MOHELA will issue a Request for Proposals (RFPs) when purchasing products and services to be used in the daily operations of the Authority. To access all current RFPs, click on the Open RFPs button below. All proposal requirements and contact information will be presented in the text of the RFP.
It is the policy of the Higher Education Loan Authority of the State of Missouri (MOHELA) that in acquiring goods and services we provide opportunities to a widely diverse group of business enterprises. It is the policy of the Federal government to provide maximum practicable opportunities in its acquisition to small business, veteran-owned small business, service-disabled veteran owned small business, HUB Zone small business, small disadvantaged business, and women-owned small business concerns.
MOHELA is committed to assist small business concerns in gaining access to business opportunities at MOHELA.
If your company or organization would like to be considered as a vendor and notified of future RFPs that relate to your products or services, click on the Vendor Request button below.
Your Vendor Request has been submitted.
If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit (888) 830-6277
Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like MOHELA to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.
Learn more about Federal Student Aid this link will open in a new window
See your repayment options with Loan Simulator this link will open in a new window
MOHELA sympathizes with those impacted by the recent natural disasters. If you reside in a designated disaster area declared by FEMA, you may be able to temporarily postpone your student loan monthly payment. Contact us today to determine if you qualify.
The U.S. Department of Education (ED) has announced that the customer service and processing work associated with the Public Service Loan Forgiveness (PSLF) and Teacher Education Assistance for College and Higher Education (TEACH) Grant programs was shifting to ED via StudentAid.gov.
As of July 1, 2024, the PSLF program has successfully transitioned from MOHELA and now is fully managed by ED on StudentAid.gov. ED has resumed processing PSLF forms and is currently working to update PSLF payment counts.
On May 1, 2024, MOHELA started transitioning the TEACH Grant Program to ED. During the transition period, there will be a TEACH processing pause. This transition will last into fall 2024. TEACH Grant Program recipients have two choices regarding form submission during this time. You can do either of the following:
Submit a form now by mail* for the current or upcoming school year. Processing of that form will be held until the fall, when the transition to StudentAid.gov is complete; or
Wait until fall 2024 to submit your form on StudentAid.gov.
* Send TEACH forms to TEACH Grant Program, P.O. Box 300010, Greenville, TX 75403. Forms may also be uploaded at StudentAid.gov/status-center/upload-tool.
NOTE: If you choose to submit forms during the pause, do not submit them again in the fall. Doing so could cause delays with your submission.
StudentAid.gov/streamlining will be updated as new information becomes available so check back often.
If your account recently transitioned to our new servicing portal, we're excited you're here. It's time to create an online account. You can also read our info page about the transition.
We're making enhancements! MOHELA is part of Federal Student Aid's (FSA's) long-term servicing solution that will eventually allow you to fully manage your federal student loans on StudentAid.gov. Transitioning to StudentAid.gov will ensure borrowers can continue to successfully manage repayment of their federal student loans in a secure, long-term servicing environment.
No action is required of you as part of this change. MOHELA will continue to be your student loan servicer and will remain in contact with you regarding updates to your account. You may notice changes to our website and communications during this transition. For more information about how FSA is changing your student loan web experience, visit StudentAid.gov/streamlining.